July 18, 2023
President Ferdinand R. Marcos, Jr. on Monday led the national launching of two one-stop mobile applications — the Electronic Local Government Unit (eLGU) System and the People’s Feedback Mechanism (eReport) — that mark a paradigm shift in delivering public service towards building a more efficient, transparent, and citizen-centered governance system.
“Today is a momentous occasion as we launch the eLGU and eReport Systems that aim to digitalize government services for the benefit of every Filipino. These programs mark a paradigm shift in how our government and citizens interact with one another,” the President said.
The eLGU covers a wide range of local government services such as business permit licensing, notice of violations, notification system, community tax, health certificates, local civil registry, business tax, and real property tax.
On the other hand, the eReport is interoperable and linked with the Philippine National Police’s (PNP) iReport, which is a Crime Response Management System, and the Bureau of Fire Protection’s (BFP) Fire Response Management System. This allows citizens to voice real-time reports through their mobile devices.
Both systems were developed as vital components of the Department of Information and Communication Technology (DICT’s) eGov PH Super App, a mobile application that integrates multi-sectoral government services in a single platform.
In his opening remarks during the occasion, Department of the Interior and Local Government (DILG) Secretary Benhur Abalos said the eLGU app is a step closer to realizing the vision of digitalization in the local governments while the eReport will serve as an avenue for people to report criminalities, fire incidents, and emergencies.
“In line with the priority of Pres. Marcos on the realization of government processes to enhance economic competitiveness, we see the eLGU and eReport System as among the complete steps in realizing the strategies laid out in the Philippine Development Plan,” Abalos said.
“By taking advantage of the new technologies, we open doors to boundless possibilities, promote transparency, and engage our communities towards more opportunities and progress,” he added.
According to the DILG Chief, local government units (LGUs) are now moving towards automation with 95% having established their Business One Stop Shops (BOSS); 86% are compliant with national business process and licensing guidelines; 58% already implementing complete automation of computerization of BPLS; almost 37% with online applications; and 12% with online means of accepting payments.
Aside from Abalos, also present were PNP Chief Gen. Benjamin C. Acorda Jr., BFP-Director for Fire Safety and Enforcement CSupt Manuel G. Golino, and officials from DILG, BFP, PNP, DICT, and Anti-Red Tape Authority.
Original Article at: https://dilg.gov.ph/news/PBBM-leads-launching-of-eLGU-eReport-mobile-apps-Abalos-says-LGUs-moving-towards-automation/NC-2023-1120